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Privacy

Thank you for your interest in our website. Protecting your private life is very important to us. Below we explain in detail how we handle your details.

1. Entering, processing and using personal data
You are able to visit our site without entering your details. We only save access data without reference to individuals, such as the name of your internet service provider, the page from which you accessed us, or the name of the requested file.  For technical reasons your internet browser automatically sends details to our web server when you access our website. Among other things this includes the date and time of your access, the URL of the referring website, file called up, amount of data sent, browser type and version, operating system and your IP address. These details are separated from other details entered and saved when using our product. We are unable to assign these details to a specific individual. These details are evaluated for statistical purposes. These details are only evaluated to improve our product and then deleted. They do not allow you to be identified.

Personal details are only collected if you voluntarily provide us with them when placing you order, opening a customer account or registering for our newsletter. We only use the details you have provided without your separate consent for performing and processing your order. Once the contract has been performed and payment made in full your details are blocked for other uses and they are deleted once the retention periods under tax and commercial law have expired unless you have expressly consented to the further use of your details. On registering for the newsletter your email address is used for some promotional purposes until you cancel the newsletter. Cancellation is possible at any time.

2. Forwarding of personal details
Your details are forwarded to the shipping company tasked with delivery where required for delivery of the goods. We forward your payment details to the credit institution tasked with payment for processing.

3. Right to information
In accordance with the German Federal Data Protection Act you are entitled to free information about the details stored about you as well as, where applicable, correction, blocking or deletion of these details.

4. Payment on account via Paymorrow:
In order to assess the liability risk and check your creditworthiness, your address details, where applicable, are sent to credit agencies for a credit check by Paymorrow or partner companies acting on behalf of Paymorrow where permitted by law and there is no reason to believe that this is outweighed by the legitimate interests of the individual affected by the transfer or use when registering for purchase on account. In Germany these are the following institutions:

Bürgel, Bürgel Wirtschaftsinformationen GmbH & Co. KG,
Gasstraße 18, D-22761 Hamburg,
Tel.: +49 (0) 40 - 89 80 3 - 0, Fax: - 777

Deltavista, Deltavista GmbH,
Kaiserstraße 217 D-76133 Karlsruhe
Tel.: +49 (0) 721 - 255 11 0, Fax: - 22

Where applicable, Paymorrow or partner companies engaged by Paymorrow request information on creditworthiness based on mathematical and statistical processes from the named institutions for the purpose of their own credit checks.
In this respect Paymorrow ensures that both the partner company engaged and the named institutions only process and/or use the details for the intended purpose. All credit checks are undertaken to rule out problems with payment.
Data is exchanged between Paymorrow, partner companies engaged by Paymorrow and other financial information services to protect online trading from long-term damage to the sales prices. In this way, you as an end customer benefit from customer details being checked for this purpose.

5. Revocation of consent
Where applicable you have granted the following consents. We would like to inform you that your consent may be revoked at any time with future effect.

Permission for email advertising
Newsletter subscription (may be cancelled at any time).

6. Personal details
Where we are to enter into, set up or amend a contractual relationship with you, we collect and use your personal data where required for these purposes.
At the request of the appropriate offices we may provide information about these details (personal details) in individual cases where required for the prosecution of offences, to avert risk, to comply with legal requirements by law enforcement or military counter-intelligence authorities, or to enforce intellectual property rights.

7. Usage details
We collect and use your personal details where required to facilitate or bill the use of our online product (usage details). We process and use personal details to process orders, maintain customer relationships, and for our advertising. In particular this includes features for identifying you and details about the start and end as well as the extent of usage of our product. To do this we use the '4stats' web analysis tools.
For the purposes of advertising, market research and the targeted design of our online product we may create usage profiles by using pseudonyms. You are entitled to object to your details being used in this way. We are not allowed to combine the usage profiles with details about the holder of the pseudonym.
We would like to point out that the continued use of your personal details for the purposes of market research and the sending of advertising or newsletter (with the exception of direct advertising in accordance with Section 7 (3) of the German Unfair Competition Act) may only be with your express permission to be obtained separately. You are entitled without restriction to revoke consent with future effect. You will find the contact details for exercising revocation on our contact and legal information page.
At the request of the appropriate offices we may provide information about these details (personal details) in individual cases where required for the prosecution of offences, to avert risk, to comply with legal requirements by law enforcement or military counter-intelligence authorities, or to enforce intellectual property rights.

8. Cookies
In order to expand the functional scope of our online product and design a more comfortable experience for you we use so-called 'cookies'. These 'cookies' allow us to store data on your computer when our website is called up. You have the option of preventing cookies from being stored on your computer by way of the appropriate settings on your browser. However, these may restrict the way our product operates.

9. Use of Facebook plug-ins
Plug-ins from the social network facebook.com (http://www.facebook.com) are used on PAUL HEWITT’s website. The network is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304 USA ("Facebook"). These plug-ins are identifiable by the Facebook logo or a corresponding added symbol.

When you visit a page on the website of PAUL HEWITT containing a Facebook plug-in, a direct connection between your browser and the Facebook servers is made via these plug-ins. In this process, the information that you have visited the webpage is transmitted to Facebook. If you are logged in at the same time as a member of Facebook, this information will be assigned to your personal Facebook user account. When using the plug-in functions (for example, clicking the "like" button or leaving a comment), this information is also assigned to your Facebook user account.

If you want to avoid direct data transferring between our website and your Facebook user account, you must log out of Facebook before you visit our website. For more information on data collection, the use of data by Facebook as well as your rights and ways to protect your privacy, please refer to Facebook’s privacy policies.

10. Collection, processing and use of our customers' personal details
Information we receive from you helps us to customise and constantly improve your purchasing experience with PAUL HEWITT. We use this information to process orders, deliver goods and process payment. We also use you information to improve our online store and our platform, and to prevent or uncover misuse of our website.

11. Purchasing by credit card via Secupay AG
When paying with the 'Secupay credit card' payment method, the entitlement to the purchase price is assigned to Secupay AG, Goethestraße 6, 01896 Pulsnitz. Depending on the payment method selected, the details required to process payment are passed on to Secupay AG. In order to asses the risk of default, Secupay will carry out a credit check under certain circumstances. By selecting the stated payment method you declare that you agree to your details being passed to Secupay AG as well as a credit check being carried out with Creditreform Boniversum GmbH, arvato infoscore GmbH or EOS Information Services GmbH by Secupay AG. You can receive further information about the processing and storage of your details directly from Secupay AG.

12. Web analytics with Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files that are stored on your computer and allow your user behavior on the website to be analyzed. The data generated by the cookie about your use of this website is usually transferred to a Google server in the US and stored there. If IP anonymization is activated on this website, however, Google will first truncate your IP address within the member states of the European Union or in the other states that are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the US and truncated there. Google will use this information on behalf of the operator of this website to analyze your use of the website, to generate reports on website activities and to provide the website operator with other services associated with this website and Internet use. The IP address provided by your browser for Google Analytics will not be associated with any other data held by Google. You can set your browser software to prevent cookies from being stored but we would advise you that, if you do so, you will not have full access to all the functions of this website. You can also stop Google from recording and processing the data generated by the cookie relating to your use of the website.
You can also prevent Google from processing the data generated by the cookie relating to your use of the website (including your IP address) by downloading and installing the browser plug-in that is available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de

13. Disclosure of Data
PAUL HEWITT uses the data you provide to fulfill and process your order.

PAUL HEWITT occasionally relies on contractually bound external companies and service providers to provide its services. This is the case, for example, in the areas of promotional activities (only if you have explicitly agreed), processing payments and customer service. In such cases, information is passed to these companies or individuals so they can further process it. These external service providers are carefully chosen and regularly screened to ensure that your privacy is respected. The service providers may only use the data for the purposes specified by PAUL HEWITT. The service providers are also contractually bound by PAUL HEWITT to handle your information in accordance with this privacy policy and German data protection laws.

As part of the advancement of our business, it may be the case that the structure of PAUL HEWITT GmbH & Co. KG changes; meaning that the legal form may be changed, or subsidiaries, business units or constituents are founded, bought or sold. In such transactions, customer information is disclosed in conjunction with the transmitted part of the company. For each transfer of personal data to third parties in the above-described scope, PAUL HEWITT shall ensure that this is done in accordance with this privacy policy and the corresponding data protection laws.

 

RIGHT OF MODIFICATION
PAUL HEWITT reserves the right to modify this privacy statement at any time subject to legal provisions.