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Cancellation right

You are entitled to cancel this contract within fourteen days without stating the reasons why. The cancellation period is fourteen days from the day on which you or a third party nominated by you who is not the carrier take possession of the goods.

In order to exercise your right to cancel you must inform us by means of an unambiguous statement (e.g. letter via the post, fax or email) about your decision to cancel this contract. To do this you may use the attached cancellation form, however this is not a requirement.

In order to comply with the cancellation period, sending notice of you exercising your right to cancellation before the cancellation period expires will suffice.

Gift vouchers are redeemed in products, but will not be disbursed in cash. PAUL HEWITT may exchange gift vouchers as a gesture of goodwill in special cases. There is, however, no legal entitlement to this.

Unless otherwise agreed by the Parties, there is no right to cancel for the following contracts: Contracts for the supply of goods that are not pre-manufactured and where a personal selection or stipulation by the consumer determines whether these goods are manufactured, or where the goods are unambiguously customised based on the consumer’s requirements (personalised products).

Consequences of cancellation

If you cancel this contract we are to reimburse all payments received from you including delivery costs (with the exception of delivery costs resulting from you having selected a method of delivery other than the cheapest standard delivery offered by us) without delay and no later than within fourteen days as of the day on which we receive notification of you cancelling this contract. For reimbursement we use the same payment method you used for the original transaction unless otherwise agreed with you. Under no circumstances will you be charged for this reimbursement. We are entitled to refuse reimbursement until the goods have been returned to us or you have provided proof that the goods have been despatched, whichever is earlier.

You are to return or hand over the goods to Versandmanufaktur / PAUL HEWITT, Wideystr. 58, 58452 Witten, Germany without delay, and in any event within fourteen days as of the day on which you notify us of cancellation of this contract. The deadline is met if you despatch the goods before the fourteen-day deadline expires. You bear all direct costs for returning the goods. You would only be liable for any loss of value to the goods if this loss of value results from the goods being handled other than as required to ascertain their nature, properties and function.

Our address is: PAUL HEWITT, Heiligengeistwall 12, 26122 Oldenburg, E-Mail: shop@paul-hewitt.com, Telephone: +49 441 3794893-0, Fax: +49 441 3794893-9

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