To ensure maximum product quality, we rely on experienced employees and use carefully selected materials for all manufacturing processes. We strive to always give our best so that our customers can enjoy their products for a long time.
We are therefore proud to assign our ‘24-month guarantee’ to all PAUL HEWITT products!
The warranty period is two years from the date of purchase. This guarantee covers manufacturing errors with the watch, but not the battery life.
In order to receive the replacement covered by this warranty, please use the ‘Defective Product’ form which you can find in Support under the ‘Returns’ section. In the form, you must enter your name, the order number (it can always be found in your customer account), your e-mail address and a detailed description of the defect. Please upload a photo which shows the defect as well.