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Defective product

If you have received the incorrect item or a defective product please use the contact form below. Please note that a photo of the fault must be provided to ensure that your guarantee claim is processed properly.

We will process your query as quickly as possible and will send you a free return label as soon as your query has been checked and verified.

Thank you very much for your help!

Defective product

Please upload a photo in which the fault can be seen.

If your watch case is defective, please enter the serial number here. These can be found on the back of the case.

Please enter these characters in the following text field.
The fields marked with * are required.